1/27/2024 0 Comments Adobe robohelp x5Tried to run it locally on a Windows Server 2012 machine and no luck! The chm file opened and then I got an error "Microsoft HTML Help Executable has stopped working."Īdditional Information 2: d79c75a63f9539b6a08bfbdd1eda4f66Īdditional Information 4: b9956fb29c632d2c65214a46e4fba57c I'm running RoboHelp 9.02 and created a chm file. This does seems to be related to local file/site settings, but the above sequence didn't seem to be enough to alter this.ĭoes anyone else have any ideas? The same output works perfectly fine in IE, Firefox, and Chrome. The same set of generated HTML5 loads fine in Edge if it's hosted on a network drive. If you are publishing your project somewhere on the C drive of your computer then type file://C in the “add this site in the zone” field and click Add.Uncheck the option of “Require server verification (https: ) for all sites in this zone.”.Go to Control Panel> Internet options> Security Tab> Click on Trusted Sites> Then click on Sites.I was told by Adobe support (TCS Support) to perform the following steps: I'm seeing the following page display in Microsoft Edge (Windows 10) when displaying the main page of my Responsive HTML5 output: We've already had problems with missing screenshots in the chm-file, could this be related to the root-error? Is there any way we can fix the root file without having to create a new project or moving it to a local drive? We tried deleting the root.fpj so that it would be newly created by RH, which was suggested in one thread, but this made matters worse as all contents were gone.Īnd does anyone already have experience with RH10 on networks? We are considering an upgrade as we have read that RH10 projects are stable on network drives. When confirming them with OK, they pop up a few more times before the changes are finally saved. We use RoboHelp HTML R9 and our project file is located on a network drive (which I know now, from reading the forum, is a very dangerous thing to to, but it was set up years ago).įor a few weeks now, when clicking 'save all' in the project, the following errors are displayed:Īn error occurred while trying to save data to root.fpjĪn error occured while trying to read data from root.fpj
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